On our second trip to Morocco, but our first to Marrakech, my husband and I decided to stay at a Riad as we wanted an authentic experience. Riad Moullauod...

On our second trip to Morocco, but our first to Marrakech, my husband and I decided to stay at a Riad as we wanted an authentic experience. Riad Moullauod delivered. A hidden gem away from the hustle and bustle of the Old City. The staff were exceptional and so helpful, offering tips on how to get about and were on hand for anything we needed. They went above and beyond to ensure our stay was one to remember. The food was superb and on days where we wanted to escape the city the rooftop pool was bliss...looking forward to our next trip! Jean &Saheed

My sister and I stayed at the Riad in a Suite. We arrived on a Sunday in a taxi not realising that the taxi can only go so far and then you need to walk...

My sister and I stayed at the Riad in a Suite. We arrived on a Sunday in a taxi not realising that the taxi can only go so far and then you need to walk to the riad. It was a Sunday and it was mayhem inside the Medina. We found our way to the riad with help from young youth and 30 dirhams. We should have let Reception know we were on our way and someone would have met us from the taxi. In a matter of seconds you go from crazy to calm.Once inside it is so quiet you would never know it’s so busy outside. The riad is beautiful inside. There are nooks and crannies every where you look to sit,eat and relax. The staff are very friendly and nothing is to much trouble. We loved the rooftop area where they serve breakfast and dinner. The pool is small, more like a plunge pool with 5 pool lounges and umbrellas. The riad is centrally located and within walking distance to many attractions.

The hotel was situated in the heart of the old city (the Medina). This meant that cars including taxis could not go to the door of the hotel and a porter...

The hotel was situated in the heart of the old city (the Medina). This meant that cars including taxis could not go to the door of the hotel and a porter had to be engaged (by our transfer company) to transport our bags. The hotel was clean and tastefully, traditionally, decorated. The room was good and food was excellent - no choice of evening meal (we went half board) but all courses were delicious and (as were breakfasts) plentiful. There were several different wifi networks to cover the whole hotel which ensured good coverage.The big, big plus was the staff. I cannot recall hotel staff who were more helpful anywhere. Cheerful and willing. For example, I carelessly dropped my phone in one of the two small pools at 10pm and needed rice to help dry it out (top tip: submerge your wet phone in a bag of rice to absorb moisture) so, after unsucessfully checking in the kitchen, the duty manager escorted me to a shop in the Kasbah to get some; BTW phone survived after 24 hours in the bag of rice.

The riad surpassed all expectations. A lovely place, created from five separate houses combined to provide lots of different areas, each with its own and...

The riad surpassed all expectations. A lovely place, created from five separate houses combined to provide lots of different areas, each with its own and decor. The bedrooms are all individually styled and sized. We booked a junior suite which was large, comfortable, and stylish. The inside communal areas are varied with lots of cosy alcoves on different levels (so quite a lot of stairs if you have mobility problems), two plunge pools and several water features. The roof terrace is spacious, full of greenery with another plunge pool and hot tub. It benefits from amazing views over the city rooftops and the Atlas mountains. The food is high quality: breakfast is good and served whereever you want it (we always had it on the roof); optional evening meals are also great - no choice but you know in advance of booking what the menu for that day is. Again you can eat wherever you want and the service is fantastic. We had an amazingly romantic dinner on our final evening with a large room to ourselves, next to a roaring fire and rose petals on the table. Staff are friendly very attentive, good natured, efficient and will do anything they can to make the stay as pleasurable as possible.A truly amazing and very relaxing experience while being well placed to take advantage of the excitement and the medina just outside the door. Would recommend very highly and would definitely stay here any time we visit Marrakech.

Myself and my partner spent 7 days in Marrakech, 5 of these days spent at the riad. It is beautiful, cleanliness is really high and as soon as you step...

Myself and my partner spent 7 days in Marrakech, 5 of these days spent at the riad. It is beautiful, cleanliness is really high and as soon as you step in through the doors it's like you've entered the set of a fairytail movie.The staff were the most helpful I've ever met, my partner lost her phone in the taxi on the way from the airport to the riad, we made the staff at the riad aware and within 20 minutes it was returned.We also had a bad experience with a fake guide demanding money for showing us the tanneries, again, we made the riad aware and they sent the 'guide' on his way.Unfortunately, the people who make a living by disoriented and confused tourists bring the whole marrakech experience down. If we are to return to Marrakech in the future, we will certainly book this riad and likely not exit until our return flight is due. It really is a beautiful oasis in the center of a busy, manic city.Shukran to all the staff. You made our holiday.