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Latest comments

10/10

Samantha

Singapore

The staff were all friendly, rooms are always clean and the location is near the outskirts of the Medina but not too far away from the attractions. Like...

The staff were all friendly, rooms are always clean and the location is near the outskirts of the Medina but not too far away from the attractions. Like an oasis away from the madness! The manager even assisted us on contacting our desert tour organiser and even woke up early to bring us to the pick-up point personally. Couldn’t ask for a better place in Marrakech!

Thursday, October 17, 2019

10/10

İbrahim

Turkey

First Mr Yousef so kind and help for us. Hotel is the best location in old Madina. Amazing decoration and very clean. All workers are so polite and they...

First Mr Yousef so kind and help for us. Hotel is the best location in old Madina. Amazing decoration and very clean. All workers are so polite and they always smiles. Breakfast is rich. İf i will com to Marrakesh i will choose again to stay this hotel.

Thursday, April 25, 2019

4/5

Jono H

Brighton, United Kingdom

Lovely little Riad with very friendly welcoming, polite and helpful staff . Were met at the taxi rank on arrival and bags carried to the door of our room...

Lovely little Riad with very friendly welcoming, polite and helpful staff . Were met at the taxi rank on arrival and bags carried to the door of our room . Room was very good clean and luxurious and very comfortable . Rest of the hotel was very cosy with an open fire and indoor water features with plenty of spaces to sit and relax in comfort . Good continental breakfast served on the terrace . Only downside was internet could be better , we couldn't get any in our room and was intermittent elsewhere on more than a few occasions . Other than that it's a great place to stay and I'd definitely recommend to anyone . When I'm in Marrakech again I'll try and get a room here .

10/10

Anonymous

Australia

The Riad it’s self exceeded our expectations, it is full of charm and the rooftop pool is heaven after a long day in the heat. Each room is unique and...

The Riad it’s self exceeded our expectations, it is full of charm and the rooftop pool is heaven after a long day in the heat. Each room is unique and ours was especially beautiful! The staff are all exceptional, especially Ishmael, he is amazing and nothing was too much trouble, thank you so much for making our time in Marrakech wonderful.

Friday, September 27, 2019

5/5

muscum

The hotel was situated in the heart of the old city (the Medina). This meant that cars including taxis could not go to the door of the hotel and a porter...

The hotel was situated in the heart of the old city (the Medina). This meant that cars including taxis could not go to the door of the hotel and a porter had to be engaged (by our transfer company) to transport our bags. The hotel was clean and tastefully, traditionally, decorated. The room was good and food was excellent - no choice of evening meal (we went half board) but all courses were delicious and (as were breakfasts) plentiful. There were several different wifi networks to cover the whole hotel which ensured good coverage.The big, big plus was the staff. I cannot recall hotel staff who were more helpful anywhere. Cheerful and willing. For example, I carelessly dropped my phone in one of the two small pools at 10pm and needed rice to help dry it out (top tip: submerge your wet phone in a bag of rice to absorb moisture) so, after unsucessfully checking in the kitchen, the duty manager escorted me to a shop in the Kasbah to get some; BTW phone survived after 24 hours in the bag of rice.

10/10

Sara

United Kingdom

My only tip to make it prefect...get some better coffee ismael...otherwise....perfection xx

Wednesday, October 2, 2019

5/5

Tim S

Marrakech, Morocco

A delightful small concern not far from the main square and transport links (train and buses), with kindly professional staff and a relaxed traditional...

A delightful small concern not far from the main square and transport links (train and buses), with kindly professional staff and a relaxed traditional atmosphere. It’s near several interesting museums and the local workmen’s shops if you’re looking for colourful souvenirs. The rugs and ceramics are particularly beautiful. There are several good restaurants nearby and a lot of local colour. It’s a quiet haven away from the frantic pace of local business life!

10/10

Petr

Austria

Never seen so friendly staff before (even organised a taxi for us as we were leaving so we didn’t have to bargain), we will come back in a few days!

Wednesday, February 19, 2020

5/5

Alicia Kara

My partner and I visited early Aug. The service in the hotel is fantastic, you are made to feel very welcome from all staff members. The Riad is stunning...

My partner and I visited early Aug. The service in the hotel is fantastic, you are made to feel very welcome from all staff members. The Riad is stunning very traditional and shows the true Moroccan culture throughout, you get a real sense of Morocco as opposed to a typical hotel. Breakfast was served fresh everyday and cleanliness is 10/10.Marrakech is beautiful lots of history, culture and places to see. Very humbling experience. However, customers must be made aware of some of the people within the villages who have a culture of continuously asking for tips and “luring” people into spending money unnecessarily. I feel in the future this will negatively impact the tourist trade in Morocco and sadly impact the hotels as a result. We had four bad experiences mainly in the Medina and the central square where all the locals continuously advise you to visit and state “it’s the last day for leather” for example. The leather was available the whole 7 days we visited. I personally were scammed into having some henna in the central square. With no authorisation the lady grabbed my hand quickly performed henna then demanded £90. The henna would have been no more than £10 in the UK. My partner and I had to literally run away. The ladies ran after us and made a ridiculous scene. They also wanted items from my bag ?! After experiencing this externally I recognised we felt very safe and was looked after at the Riad. I hope Morocco puts protocols in place for that kind of behaviour as I will not return for that reason only. I still believe the country is worth visiting, but feel people need to be aware of the situations that may occur.

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riad de charme moullaoud

This Riad is located in central Marrakesh, in the Medina and a 10-minute walk to Jamaâ El Fna Square. It has 4 swimming pools, a hammam and a panoramic roof terrace.

Each of the Riad De Charme’s guest rooms has a private bathroom and free Wi-Fi internet access.

Guests of the Riad De Charme can enjoy massage treatment and relax in the Hammam or on the sunbathing terrace. Golf is available nearby.

Riad De Charme Moullaoud is just a 2-minute walk from old markets, souks and guests can visit the nearby Ben Youssef Medersa, and Jemaâ El Fna square.

Our rooms

Standard Double Room

This air-conditioned room has a private bathroom w...

Max persons : 2

Suite with Spa Bath

This air-conditioned suite has a private bathroom ...

Max persons : 2

Junior Suite (2 Adults)

This air-conditioned suite has a private bathroom ...

Max persons : 2

Superior Double Room

This air-conditioned room has a private bathroom w...

Max persons : 2

Deluxe Double Room

This air-conditioned room has a private bathroom w...

Max persons : 2

Superior Triple Room

This air-conditioned room offers an LCD TV and a p...

Max persons : 3

Executive Suite

This suite has air conditioning.

Please note that...

Max persons : 2

Standard Single Room

Max persons : 1

Facilities

Bathroom

Toilet paper
Towels
Private bathroom
Free toiletries

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay
Property is cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Guest accommodation is disinfected between stays
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Hand sanitiser

Physical distancing

Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
Single-room air conditioning for guest accommodation

Safety features

Face masks for guests available
Thermometers for guests provided by property
Access to health care professionals
First aid kit available
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Air purifiers installed

Languages spoken

Arabic
German
English
Spanish
French

General

Designated smoking area
Air conditioning
Heating
Family rooms
Non-smoking rooms
Safety deposit box

Safety & security

Smoke alarms
Security alarm
24-hour security

Services

Airport shuttle (additional charge)
Tour desk
Car hire
Express check-in/check-out
24-hour front desk

Parking

Secured parking

Internet

Free! WiFi is available in all areas and is free of charge.

Food & Drink

Bottle of water Additional charge
Wine/champagne Additional charge
Snack bar
Bar
Restaurant

Activities

Cooking class Additional charge
Happy hour Additional charge
Full body massage Additional charge
Head massage Additional charge
Couples massage Additional charge
Foot massage Additional charge
Back massage Additional charge
Steam room
Spa Facilities
Body wrap
Body scrub
Pedicure
Manicure
Beauty Services
Hammam Additional charge
Hot tub/jacuzzi
Massage Additional charge
Spa and wellness centre Additional charge
Solarium
Sauna Additional charge

Pets

Pets are not allowed.

Room Amenities

Socket near the bed

Outdoors

Sun terrace
Terrace
Garden

Bedroom

Linen
Wardrobe or closet

Food & drink safety

Delivered food is securely covered
Breakfast takeaway containers
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas

Customers comments

comments by booking.com

comments by TripAdvisor.com

Karolis, United Kingdom Tuesday, March 10, 2020

10 /10

Great location, nice decor, very helpful staff

Stephanie, United Kingdom Sunday, March 8, 2020

10 /10

We had a wonderful stay. The staff are all wonderful and the facilities are amazing. Highly recommend.

Julia, Netherlands Saturday, March 7, 2020

10 /10

The people are so nice and very helpfull. Riad was super clean, food was delicious. I would definetly recommend staying here!

Alison, United Kingdom Monday, March 2, 2020

10 /10

This riad is exceptional and a true oasis to come back to after a busy stressful day in the souks and square great location staff amazing .The rooms are beautifull and done to a very high standard we...

Petr, Austria Sunday, February 23, 2020

10 /10

We got an upgrade as it was our second stay (probably) It was a luxury! We were sad that we had to leave. It´s an oasis of peace in stressful Marrakech

Petr, Austria Wednesday, February 19, 2020

10 /10

Never seen so friendly staff before (even organised a taxi for us as we were leaving so we didn’t have to bargain), we will come back in a few days!

Angela, United Kingdom Saturday, February 1, 2020

10 /10

Beautiful traditional Moroccan property. Staff were fantastic- helpful and informative as well as being friendly. Othman at the desk was a mine if information.

Roger, United Kingdom Sunday, October 27, 2019

10 /10

What a lovely place the Riad De Charme Moullaoud is , Ismail and his team could not do any more for us,the Riad has a lovely homely feel about it, and a beautiful patina. You must have an evening meal...

Samantha, Singapore Thursday, October 17, 2019

10 /10

Sara, United Kingdom Wednesday, October 2, 2019

10 /10

My only tip to make it prefect...get some better coffee ismael...otherwise....perfection xx

Fi, Portugal Thursday, August 29, 2019

10 /10

This Riad is truly beautiful. Ismael and his team are remarkable in every way. This is our second visit and as before, Riad Moullaoud exceeds all expectations. Location, staff, breakfast all fantastic....

Christina, Switzerland Thursday, August 1, 2019

10 /10

It was a very nice stay, a lovely Riad not far away from Jmaa elFna. The staff is incredibely nice, the reception with Ismail is excellent and everybody is friendly. The view is very nice and the terraces...

Despoina, United Kingdom Monday, June 10, 2019

10 /10

Our room was lovely and with great access to the pool, breakfast area. The staff are all amazing , helpful and very polite.

Amelia, United Kingdom Monday, May 27, 2019

10 /10

Such a lovely quiet riad with an amazing roof top pool which is very quiet and discreet. Perfect for 48 degree heat!! The staff are so friendly and my room was amazing! I got a free upgrade for booking...

Melissa, United States Thursday, May 9, 2019

10 /10

The breakfast was amazing. It was on the rooftop, which had a beautiful view of the city. One of my favorite parts of the day was eating breakfast.

İbrahim, Turkey Thursday, April 25, 2019

10 /10

Michal, Czech Republic Friday, January 11, 2019

10 /10

great riad (or rather several riads connected through their roofs) with marvelous terrace/garden. too bad i was there in the winter and could not enjoy it fully.

Awino, Kenya Friday, January 4, 2019

10 /10

The staff were very friendly and helpful

Nana, Ghana Friday, January 4, 2019

10 /10

The staff were amazing. Super friendly and helpful

Duncan, United States Friday, December 28, 2018

10 /10

Beautiful and wonderful riad

Laura, Morocco Wednesday, October 24, 2018

10 /10

My stay was wonderful the staff were so sweet and kind the room was super clean.

Tanja, Germany Thursday, August 16, 2018

10 /10

The breakfast at the terrasse was amazing.

Anonymous, Australia Friday, September 27, 2019

10 /10

The Riad it’s self exceeded our expectations, it is full of charm and the rooftop pool is heaven after a long day in the heat. Each room is unique and ours was especially beautiful! The staff...

Anonymous, South Africa Monday, September 9, 2019

10 /10

Charming building with great pool and fantastic staff : the friendliest, most helpful and lovely people. Highly recommended x

Vivi V, Kapelle-op-den-Bos, Belgium Mar 2020

5 /5

This Riad lies inside the Medina, near the Souk which is an ideal location to experience tradition!Outside the Riad you have the daily business going on with motorbikes, donkeys, lots of people...

Tim S, Marrakech, Morocco Feb 2020

5 /5

R Rose, Jan 2020

4 /5

very friendly helpful staff, multi lingual and knowledgeable.bemused initially, by the interlocking spaces linked by steps around a traditional courtyard, with fountains and water features, up...

Tim B, London Jan 2020

5 /5

The riad surpassed all expectations. A lovely place, created from five separate houses combined to provide lots of different areas, each with its own and decor. The bedrooms are all individually...

rathmell90, Royal Tunbridge Wells, United Kingdom Jan 2020

5 /5

Very impressed with this hotel. Clean, well presented, great location and the staff couldn’t be more accommodating. They made our trip significantly better. The breakfasts were plentiful and the...

Jono H, Brighton, United Kingdom Nov 2019

4 /5

Lovely little Riad with very friendly welcoming, polite and helpful staff . Were met at the taxi rank on arrival and bags carried to the door of our room . Room was very good clean and luxurious...

Josh G, St Helens, United Kingdom Oct 2019

5 /5

Myself and my partner spent 7 days in Marrakech, 5 of these days spent at the riad. It is beautiful, cleanliness is really high and as soon as you step in through the doors it's like you've entered...

s b, Bournemouth, United Kingdom Oct 2019

5 /5

Our second visit..and we were not dissapointed. The riad is beautiful and a peaceful retreat from the hectic souks.Ismael and his team looked after us and as it was our 25th anniversary...upgraded...

Denise F, Rockingham, Australia Sep 2019

5 /5

My sister and I stayed at the Riad in a Suite. We arrived on a Sunday in a taxi not realising that the taxi can only go so far and then you need to walk to the riad. It was a Sunday and it was mayhem...

Jean M, Dublin, Ireland Aug 2019

5 /5

On our second trip to Morocco, but our first to Marrakech, my husband and I decided to stay at a Riad as we wanted an authentic experience. Riad Moullauod delivered. A hidden gem away from the hustle...

Alicia Kara, Aug 2019

5 /5

Mark J, Findern, England, United Kingdom Jul 2019

5 /5

Riad Moullaoud is a Golden Oasis in Marrakech. The staff are attentive, happy and very friendly. The Riad is a home from home and you feel like a member of family whilst staying there. Magda was...

Amy K, London, United Kingdom Jul 2019

5 /5

we very much enjoyed our decadent stay in this beautiful bijoux hotel. Staff were incredibly friendly and welcoming. The roof top terrace was our little oasis and perfect for cooling down after the...

Nodv, New Orleans, Louisiana May 2019

5 /5

I wanted to stay at a riad we were looking for a certain atmosphere. It was a great choice booking at this riad. The staff was friendly. We arrived later than expected the showed us our room and...

Isabelle Y, Apr 2019

5 /5

While in Marrakech, due to an overnight trip in Essaouira, I ended up staying in 2 riads and Riad Moullaoud was the first one I stayed in. Every day we had breakfast on the rooftop because there...

Worthingfoodlovers, Shoreham-by-Sea, United Kingdom Mar 2019

5 /5

Beautifully presented and equipped Riad, in a perfect position for exploring Marrakesh. Staff are all so friendly, polite and smiley, Aye at the Riad twice which was very good and drinks...

muscum, Mar 2019

5 /5