Myself and my partner spent 7 days in Marrakech, 5 of these days spent at the riad. It is beautiful, cleanliness is really high and as soon as you step...

Myself and my partner spent 7 days in Marrakech, 5 of these days spent at the riad. It is beautiful, cleanliness is really high and as soon as you step in through the doors it's like you've entered the set of a fairytail movie.The staff were the most helpful I've ever met, my partner lost her phone in the taxi on the way from the airport to the riad, we made the staff at the riad aware and within 20 minutes it was returned.We also had a bad experience with a fake guide demanding money for showing us the tanneries, again, we made the riad aware and they sent the 'guide' on his way.Unfortunately, the people who make a living by disoriented and confused tourists bring the whole marrakech experience down. If we are to return to Marrakech in the future, we will certainly book this riad and likely not exit until our return flight is due. It really is a beautiful oasis in the center of a busy, manic city.Shukran to all the staff. You made our holiday.

My partner and I visited early Aug. The service in the hotel is fantastic, you are made to feel very welcome from all staff members. The Riad is stunning...

My partner and I visited early Aug. The service in the hotel is fantastic, you are made to feel very welcome from all staff members. The Riad is stunning very traditional and shows the true Moroccan culture throughout, you get a real sense of Morocco as opposed to a typical hotel. Breakfast was served fresh everyday and cleanliness is 10/10.Marrakech is beautiful lots of history, culture and places to see. Very humbling experience. However, customers must be made aware of some of the people within the villages who have a culture of continuously asking for tips and “luring” people into spending money unnecessarily. I feel in the future this will negatively impact the tourist trade in Morocco and sadly impact the hotels as a result. We had four bad experiences mainly in the Medina and the central square where all the locals continuously advise you to visit and state “it’s the last day for leather” for example. The leather was available the whole 7 days we visited. I personally were scammed into having some henna in the central square. With no authorisation the lady grabbed my hand quickly performed henna then demanded £90. The henna would have been no more than £10 in the UK. My partner and I had to literally run away. The ladies ran after us and made a ridiculous scene. They also wanted items from my bag ?! After experiencing this externally I recognised we felt very safe and was looked after at the Riad. I hope Morocco puts protocols in place for that kind of behaviour as I will not return for that reason only. I still believe the country is worth visiting, but feel people need to be aware of the situations that may occur.

I wanted to stay at a riad we were looking for a certain atmosphere. It was a great choice booking at this riad. The staff was friendly. We arrived later...

I wanted to stay at a riad we were looking for a certain atmosphere. It was a great choice booking at this riad. The staff was friendly. We arrived later than expected the showed us our room and told us we can fill out paperwork in the morning. We didn’t know exactly where it was but people in the neighborhood are helpful and showed us where it was considering the gps doesn’t really work in the medina. The room had tile and Moroccan decor. You lock the room with a padlock and the lock slides not the quietest system but if you can get past that it’s worth it. The roof has multiple pools and places to sit so it’s a nice place to hangout at night.

The riad surpassed all expectations. A lovely place, created from five separate houses combined to provide lots of different areas, each with its own and...

The riad surpassed all expectations. A lovely place, created from five separate houses combined to provide lots of different areas, each with its own and decor. The bedrooms are all individually styled and sized. We booked a junior suite which was large, comfortable, and stylish. The inside communal areas are varied with lots of cosy alcoves on different levels (so quite a lot of stairs if you have mobility problems), two plunge pools and several water features. The roof terrace is spacious, full of greenery with another plunge pool and hot tub. It benefits from amazing views over the city rooftops and the Atlas mountains. The food is high quality: breakfast is good and served whereever you want it (we always had it on the roof); optional evening meals are also great - no choice but you know in advance of booking what the menu for that day is. Again you can eat wherever you want and the service is fantastic. We had an amazingly romantic dinner on our final evening with a large room to ourselves, next to a roaring fire and rose petals on the table. Staff are friendly very attentive, good natured, efficient and will do anything they can to make the stay as pleasurable as possible.A truly amazing and very relaxing experience while being well placed to take advantage of the excitement and the medina just outside the door. Would recommend very highly and would definitely stay here any time we visit Marrakech.

Very impressed with this hotel. Clean, well presented, great location and the staff couldn’t be more accommodating. They made our trip significantly better....

Very impressed with this hotel. Clean, well presented, great location and the staff couldn’t be more accommodating. They made our trip significantly better. The breakfasts were plentiful and the rooms were more than adequate for wat you need. Amazing views from the top as well. Ideal for sunset watching. Thank you

very friendly helpful staff, multi lingual and knowledgeable.bemused initially, by the interlocking spaces linked by steps around a traditional courtyard,...

very friendly helpful staff, multi lingual and knowledgeable.bemused initially, by the interlocking spaces linked by steps around a traditional courtyard, with fountains and water features, up to various terraces with 3 spa pools.it has charming artisan decor, with intimate salons, one with an open fire. we had a comfortable modern ensuite room.after the first day getting lost in the medina and souk, we found it to be quite central to many of the sights of this wonderful city.

Our second visit..and we were not dissapointed. The riad is beautiful and a peaceful retreat from the hectic souks.Ismael and his team looked after us...

Our second visit..and we were not dissapointed. The riad is beautiful and a peaceful retreat from the hectic souks.Ismael and his team looked after us and as it was our 25th anniversary...upgraded us in our room and we look forward to returning soon.The pools on the roof terrace were fabulous..as its been 40° all week...perfect. thank you to all of you at our favourite riad xxx